The app is just spinning, no data is shown, what is wrong?
If the spinner on the home page is just spinning, it is a sign that something is wrong with your HealthKit and Health app. We query HealthKit for data, the spinner indicates that HealthKit never returned the data we needed. There is a solution by a ...
How to use: 1. Follow onboarding process to setup. Most importantly, you must authorize HealthKit as shown in below picture. 2. Wear watch to bed. In the morning, open app to see sleep report, or wait for auto sleep/nap notification later in the ...
Watching TV or Sitting detects as Sleep
Since there are usually no movement when watching TV or reading book there is a high chance we might think you are taking a nap. To avoid false detection, please go to Settings Tab and adjust the "Min Sleep Length"
Troubleshoot No Sleep Detected
SleepMatic needs to have access to data stored in HealthKit to properly detect sleep. If no sleep is auto detected, there could be several things wrong. We have built-in several diagnostics in the Settings tab to help you figure out what went wrong. ...
My Sleep is not Accurate or Not Detected
Everyone is a little different. Starting from ver2.3 we enable changing the sensitivity manually which let you see how you sleep instantly. Past sleeps won't be changed but current and on going sleep will use the new sensitivity.