Why my golf swing is not detected?
The most common reason is that your setting for Crown and Wrist preference does not match how you wear your watch. Also, make sure watch is on left hand if you are a right-handed golfer, and watch is on right hand if you are a left-handed golfer.
Swing not saved? Why?
We save your swing in your iCloud account. Please make sure you have logged into your iCloud account, otherwise, saving would silently fail. In the phone's Settings app, Your name (the first button)->iCloud->iCloud Drive must be toggled on. Then, ...
Troubleshoot No Sleep Detected
SleepMatic needs to have access to data stored in HealthKit to properly detect sleep. If no sleep is auto detected, there could be several things wrong. We have built-in several diagnostics in the Settings tab to help you figure out what went wrong. ...
How to stop capturing swing?
After you are done, you must terminate the session to turn off motion sensors and stop draining battery. Force touch on Watch screen, then click "End".
Why my chip shot not detected?
TrackMyGolf currently only detects a full golf swing or a putt, it does not detect chip shot yet due to the wide variation of swings among our users.
Why my putt is not detected?
If a putt is not detected, try to make a firm grip on the leading hand (left hand for right-handed golfer, or right hand for left-handed golfer). The detection algorithm is checking for the impact of ball on the club, and a firmer grip will ensure ...