Just one more step -- how to fix it

On the watch, you may get an error message saying "Just one more step", like the screenshot below:

There are two possibilities. First, the message may be asking you to login. In the phone app, next to your profile picture in the Settings tab, it should say "please login". Click to login or sign up for a new account. Note that our account is 100% free, it is used to store your past rounds. It is different from your iTunes account that you would use for signing up for Premium service. You may have to logout first, then log back in if login error persists. 

Second, the message may be asking you to sign up for Premium service. Please make sure you have the yellow premium checkmark next to your profile picture like shown in the screenshot above. You may have to signup or restore purchase. 

If you are still seeing error messages, after making sure you are logged in and you are premium in the phone app, please reboot your watch. It might be that the phone/watch communication is broken, so that the watch is not seeing the status. Reboot will reset the communication link.  

• Related Articles

• I get an invalid session token error, how to fix?

  If you get an "invalid session token" error, that means your login session expired. You need to refresh your login. 1. On phone, Menu (top left button) -> Settings -> Logout 2. On phone, Menu (top left button) -> Settings -> Login 3. On watch, "Start ...

• The app is just spinning, no data is shown, what is wrong?

  If the spinner on the home page is just spinning, it is a sign that something is wrong with your HealthKit and Health app. We query HealthKit for data, the spinner indicates that HealthKit never returned the data we needed.  There is a solution by a ...

• How to fix "Can't upload file that doesn't exist locally" bug?

  If you see the error message "Can't upload file that doesn't exist locally" on your watch, here are the steps to fix it: 1. In the watch app, Settings->Backup motion. Make sure you have network connection. 2. Go back to watch home screen, click the ...

• How to cache a course on Watch?

  Since some Apple Watch does not have its own Internet connection, you must start the round with the phone around, or make sure the course is cached on Watch already.  Watch caches any courses it has ever seen. There are two ways to cache a course on ...

• Create workout tutorial

  You can create workouts to be used in Guided mode to guide you through step by step.  There are three ways to create workouts: Edit a workout is easy: Once you create a workout, you have the option to send it to watch, so that you can use Guided mode ...